Practice Info

MAIN ST FAMILY MEDICAL CENTRE

Zero Tolerance Policy

Our practice has a zero tolerance policy for abusive or threatening behaviour. The practice does not tolerate any behaviour, verbal or physical which causes staffs to feel uncomfortable, embarrassed or threatened.Any patient who fails to comply may be asked to leave the practice and removed from the system. 

Please speak to the administrative staff or a member of our clinician if you have any suggestions or feedback or are not happy with our service. Alternatively, you can contact the NSW Health Care Complaints Commision on 1800 043 159.

Please let our reception staff know if you require TIS Interpreter or Auslan Services when making an appointment.



MAIN ST FAMILY MEDICAL CENTRE

Confidentiality

Your medical records are confidential. It is the policy of this practice to maintain security of personal health information at all times and ensure that this information is only available to an authorized member of staffs.
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